Frequently Asked Questions

Answers to common questions about our M365 configuration services

FAQ

Common Questions

What exactly do you configure in our Microsoft 365 environment?

We configure a comprehensive set of security and operational settings in your M365 tenant, including:

  • Multi-factor authentication and conditional access policies
  • Email security (anti-phishing, anti-malware, anti-spam)
  • Data loss prevention settings
  • SharePoint and OneDrive security configurations
  • Teams security and governance settings
  • Azure AD identity protection
  • Security alerts and monitoring

All configurations are documented and include knowledge transfer sessions so your team can operate the environment going forward.

How long does the configuration process take?

The typical configuration process takes 2-4 weeks depending on the complexity of your environment and specific needs. This includes:

  • Initial assessment (3-5 days)
  • Configuration implementation (1-2 weeks)
  • Testing and validation (3-5 days)
  • Documentation and knowledge transfer (2-3 days)

Do we need to have Microsoft 365 licenses already?

Yes, you need to have the appropriate Microsoft 365 licenses already purchased. Our service focuses on configuring and optimizing your existing M365 environment. We can advise on license requirements during the initial consultation if needed.

What happens after the configuration is complete?

After the configuration is complete, your team takes over the operation of the environment. We provide:

  • Comprehensive documentation of all configurations
  • Knowledge transfer sessions for your IT team
  • 30 days of post-implementation support for any questions

Many clients opt for our quarterly review service where we check the environment and recommend updates based on new best practices or Microsoft updates.

What is the pricing structure based on?

Our pricing is based on the number of users in your M365 environment, with a flat rate of 500 EUR/month for organizations with up to 300 users. This ensures predictable costs while receiving expert configuration and setup. For larger organizations, please contact us for custom pricing.

Do we need specific technical knowledge to work with you?

No specialized technical knowledge is required to start working with us. Our process is designed to be accessible for organizations of all technical levels. We take care of the complex technical configuration and provide appropriate knowledge transfer to ensure your team can operate the environment confidently going forward.

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